TúYo.com - Help

Help

Frequently Asked Questions


Getting Started

	- How does TúYo Mobile work?
	- How do I check my balance?
	- How do I ''get'' TúYo?
	- How do I recharge my balance?
	- Where can I get a TúYo recharge card?

Features

	- What is the TúYo Phone Card Feature?
	- How do I use my Voicemail?
	- What are the short codes for my TúYo service?

Rate Plans

	- What are your domestic rates?
	- What is the ''Plan 10'' rate plan?
	- What is the ''Volume Plan'' rate plan?
	- How do I know what rate plan I have?
	- Are the International Long Distances rates the same?
	- Is there a connection fee with either rate plan?
	- How do I change my rate plan?
	- Do I lose my balance if I switch plans?
	- Will I be charged when I dial 411 on my TúYo phone for Directory Assistance?

What is TúYo Mobile?

TúYo Mobile is designed especially for the mobile communications needs of US Hispanics. It provides many features and services that are important to Latino customers, including great rates for both direct dial international calling and text messaging, and culturally relevant music, ringtones, games, and graphics.

TúYo Mobile is brought to you by IDT, a major telecommunications provider that currently sells over 350 million long distance calling cards per year in the United States in over 300,000 retail stores.